School Violence Reporting Procedures

A. Anonymous Reporting Tools

• Online Forms: Found on the school’s website or portal.
• Anonymous Tip Line: A dedicated phone or SMS number.
• Physical Drop Boxes: Secure and discreet locations for written reports.

B. Direct Reporting Options

• Trusted Staff Members: Teachers, counsellors, principals.
• Parent/Guardian Reporting: Through phone or email.
• Peer Reporting: Learners can report incidents involving others.

C. Step-by-Step Reporting Process

Step 1: Submission

The learner or reporter provides details of the incident — who, what, when, and where.
They can remain anonymous if they wish (unless the law requires identification, e.g., for serious crimes).

Step 2: Initial Triage

A designated staff member (e.g., safety coordinator or counsellor) reviews the report within 24 hours to assess the level of threat (low, medium, high).

Step 3: Investigation

• Interview involved parties and witnesses.
• Review evidence (e.g., CCTV, messages).
• Maintain confidentiality for all involved.

Step 4: Documentation

• Record findings in a confidential incident report.
• Store securely in compliance with POPIA (privacy laws).

Step 5: Response and Intervention

• Apply consequences per school policy.
• Notify parents/guardians.
• Involve police or social workers when necessary.
• Provide counselling or mediation.

Follow-Up

• Monitor for retaliation or repeated incidents.
• Continue emotional and academic support.
• Review and strengthen prevention plans.